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Click Here for a Tutorial on Setting up a Stunt Bike the right way and how to choose the right Sprockets and Chains!



TERMS & CONDITIONS


We cannot recommend or condone the use of any parts we sell for use in any illegal riding or behavior. Any stunts referenced are performed by professionals on closed courses under supervision of safety personnel and should not be attempted or recreated by you under any other conditions but the same. And in doing so you solely assume all responsibility for damage or destruction to yourself, your property, or the property of others. By purchasing any parts from us you agree to these terms and statements.

CANCELLATIONS

Any built to order item will be subject to our 15% re-stocking fee as soon as the order is placed. Please understand after the order is placed, the card is charged (we get hit with credit card fee's), and the building process begins.

RETURNS

You may return any unused item(s) within 30 days from the time of order. We do not accept used parts. All parts must be brand new. Customer is responsible for shipping the product back to one of our locations. All returned items are subject to our 15% re-stocking fee after inspection of parts. *Disclaimer - We do not accept returns on custom ordered parts. This means anything built to order, or any part that has upgraded color options. If you have any questions or concerns, please let us know.

Please email INFO@THESTUNTFACTORY.COM to get your RETURN AUTHORIZATION NUMBER and a customer REP will guide you through the process on which warehouse to send the product back to.

EXCHANGES

We will gladly exchange any item for a different item of equal value within 30 days. Simply email The Stunt Factory and explain the situation and we'll make arrangements for the return of the item. It is the responsibility of the customer to pay for the shipping of the returned item back to The Stunt Factory. We do not accept returned merchandise shipped COD. Upon arrival and inspection of the old item, we will promptly ship your new item back to you for free. Please note, exchange items must be in their original, new, unused, unworn condition and must include all original undamaged packaging and instructions as well as all tags. Failure to follow this instruction may result in additional charges and/or refusal of your return. Additionally, our exchange policy does not include sale items.



PRIVACY POLICY

The Stunt Factory values its customers and all technically feasible steps are taken to protect their privacy. In general, when you visit our web site and access information, you remain anonymous. Personal information from visitors to our web site is collected on a voluntary basis only and an explanation is provided as to its use at the time it is requested. This collected personal information is used to respond to online queries, supply information on The Stunt Factory products and services, ship ordered products, establish approved links, and for internal market analysis.

Our web servers collect the domain names of visitors to our sites. This information is aggregated to determine the number of visits, average time spent on our web site, the pages viewed by visitors, and other similar information. We use this information to measure web site usage and to improve the content and value of our web site. Some of our web pages may contain "cookies," which send and store data on your web browser. These are temporary cookies which will expire when you close your browser, and are only used to serve you better while you are using our site. Most web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.

This web site may contain links to other third party sites. We take steps to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the privacy standards and practices of third parties. The Stunt Factory strives to keep online visitor information secure against unauthorized access and use. We may update this policy from time to time and revisions will be posted to this web site.

The Stunt Factory does not intend to collect personally identifiable information from children under age 13 without permission of the child's parent or legal guardian. Children under the age of 13 should submit personally identifiable information to The Stunt Factory only with the explicit permission of their parent or legal guardian. Where appropriate, The Stunt Factory will instruct children not to submit personal information. If your child has submitted personal information and you would like to request that such information be removed, you may do so by contacting the Marketing Manager at The Stunt Factory and a reasonable efforts will be used to comply with your request.