> Frequently Asked Questions
Frequently Asked Questions
I never received an order confirmation email
A confirmation email is auto-sent after each order is placed. If you do not see yours, please check your spam folder as sometimes they end up in there.
How long will my order take to ship
Most of the parts we carry are typically in stock and ship within 24-48 hours. If you do not see tracking from us after 48 hours from the time the order is placed, please feel free to email us for a status update: Info@TheStuntFactory.com
Whenever a part is back-ordered or out of stock, we will immediately email you with options to wait on the part, get a different part, or cancel. If you do not see an email from us, please check your spam folder as sometimes they end up in there.
Order cancellations and returns
Please see our policies page for information on returns and cancellations.
Why don't you sell cages anymore?
Manufacturer build times have gone from approximately 4 weeks, up to 8-12 weeks or more in some cases for cages, 12 bars, etc... Waiting months for a part has left us with a few too many bad reviews so we only stick to items we can stock and have generally quick ship times.
We do recommend ordering directly from the manufacturer of your choice for cages. Racing 905, ImpakTech, Sick Innovations, Cocks Stunt Parts, and Atown are all quality manufacturers as we have partnered with them before and can vouch.